Case Studies

Case Study: How a 40-Person Office Cut Its Software Bill by 62% with Open-Source

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When Brightline Logistics first called us, they weren't looking for a big IT project. They just wanted to know why their software bills kept growing. We sat down with their office manager and listed every subscription the company was paying for: file sharing, email hosting, a help desk tool, a project board, an e-signature service, video conferencing, a password manager, and a per-seat phone system. Fourteen services in all — most of them overlapping, none of them talking to each other.

The audit: $3,900 a month, mostly for features nobody used

The full stack came to roughly $46,000 a year for a 40-person office. When we mapped what people actually used day to day, the picture was striking: most tools were used for one or two core functions, while the rest of the feature set — the part the subscription price pays for — sat idle.

The move: proven open-source platforms, professionally run

Over six weeks we migrated Brightline onto a small set of mature open-source platforms: self-hosted file sync and document collaboration, standards-based business email, an open-source help desk, and our own cloud phone system to replace the per-seat VoIP contract. Every migration ran alongside the old system until the team signed off — nobody lost a file, a ticket, or a phone number.

The result: 62% off the software bill, and fewer moving parts

Brightline's recurring software spend dropped from about $3,900 to under $1,500 a month — a 62% reduction — including our management fee. A year later the savings have held, and the office has one number to call when anything needs attention.

Open-source doesn't mean do-it-yourself. It means the software is owned by no one, so your costs are driven by the service, not by a vendor's pricing page. If your subscription list has been quietly growing, we'll audit it with you — no obligation, and we'll tell you honestly if switching isn't worth it.

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