About Tarkes
Technology that stays
out of your way.
We look after the systems a business runs on — networks, servers, phones and the software layered on top — so the people using them can get on with their work.
We look after the systems a business runs on — networks, servers, phones and the software layered on top — so the people using them can get on with their work.
Tarkes provides managed IT and communications for businesses that need their technology to simply work. That covers day-to-day system maintenance, the network underneath it, and the phone platform on top — supported by the same people who built it.
We are deliberately hands-on. The engineer who designs your setup is the one who supports it, which means context does not get lost between a salesperson, a project team and a help desk.
Fix the cause, not the symptom. A workstation that fails weekly is a signal, not a ticket to close. We would rather spend an afternoon on the root cause than an hour a week forever.
Own the whole path. We run our own voice platform and manage the networks it runs across, so when a call quality issue appears there is no finger-pointing between vendors.
Say what things cost. Pricing is quoted plainly, and we will tell you when something is not worth doing.
Problems get picked up quickly, and you are told what is happening while it is being worked on — not after.
You reach an engineer who knows your environment, rather than repeating the history to a new person each time.
Monitoring, patching and backups run continuously, and backups are tested by restoring them — not assumed to work.
Clear quotes, no lock-in for its own sake, and an honest answer when a cheaper or simpler option would serve you better.
We will look at what you have, say what we would change, and quote it plainly.